Mystery shopping enables you to measure different aspects of your business and report by location and by trends over time. Presto uses its 18 years of industry experience and access to over 3 million mystery shoppers to help thousands of businesses around the world collect vital data with more speed and convenience than any other platform.
Access To 3 Million Shoppers
Mystery shopping enables you to measure different aspects of your business and report by location and by trends over time. Presto uses its 18 years of industry experience and access to over 3 million mystery shoppers to help thousands of businesses around the world collect vital data with more speed and convenience than any other platform.
Measure What Matters Most
Design your own survey to analyze what matters most to your business. Presto’s flexibility can handle a wide array of business metrics such as customer service quality, employee training effectiveness or competitiveness against others in your industry. Add Photo Capture to go beyond words when assessing the cleanliness of the establishment or the effectiveness of a promotional campaign.
Trust in Your Data
Presto includes a full suite of comprehensive fraud detection technology.
“Must Be Nearby” mode ensures that the shopper is at the location when performing the shop.
“Photo GPS” ensures that uploaded photos were taken at the proper location and that duplicate photos are not submitted across multiple shops.
“Shopper Account Tracking” warns of suspicious activity such as a shopper doing shops across a wider distance than is physically possible in a given amount of time.
Improve Your Bottom Line
Our mission for every mystery shopping project is to not only give you an accurate portrayal of your customer’s experience, but also some idea of how to improve it. By constantly working to improve your customer experience, you can ultimately increase your customer conversion rate, customer retention, and execution of company goals … ultimately improving your bottom line.
Measure What Matters Most
Design your own survey to analyze what matters most to your business. Presto’s flexibility can handle a wide array of business metrics such as customer service quality, employee training effectiveness or competitiveness against others in your industry. Add Photo Capture to go beyond words when assessing the cleanliness of the establishment or the effectiveness of a promotional campaign.
Trust in Your Data
Presto includes a full suite of comprehensive fraud detection technology.
“Must Be Nearby” mode ensures that the shopper is at the location when performing the shop.
“Photo GPS” ensures that uploaded photos were taken at the proper location and that duplicate photos are not submitted across multiple shops.
“Shopper Account Tracking” warns of suspicious activity such as a shopper doing shops across a wider distance than is physically possible in a given amount of time.
Improve Your Bottom Line
Our mission for every mystery shopping project is to not only give you an accurate portrayal of your customer’s experience, but also some idea of how to improve it. By constantly working to improve your customer experience, you can ultimately increase your customer conversion rate, customer retention, and execution of company goals … ultimately improving your bottom line.
